FREQUENTLY ASKED QUESTIONS

HOW CAN
WE HELP YOU?

Pick a category and subcategory to start looking for answers.

  • DESIGN & DEVELOPMENT
  • SEARCH ENGINE OPTIMISATION
  • MARKETING STRATEGY
  • CUSTOM WEBSITE
  • E-COMMERCE
  • REDESIGN
  • SPEED OPTIMISATION

CUSTOM WEBSITE

You may still have some questions about our Custom Website services, so here’s the FAQ.

WHAT CAN A WEBSITE DO FOR ME?

Firstly and most importantly a website represents your business or organisation. It has to be consistent with the brand and values that people will experience when they do business with you. For this reason a good website should be an amplifier for your marketing strategy.

It’s important to remember a website is not a magic wand for your business. In fact as we said earlier a website is an amplifier for a business, so we should be using it to promote the qualities of your operation. Websites don’t replace good customer service. They can allow your clients to reach you and for you to provide sales or service support, but ultimately the website is the communications platform for you to connect with a customer.

CAN I ADD MORE PAGES TO THE WEBSITE PACKAGES?

Not a problem, additional pages are available for $99, alternatively we can teach you how to add your own.

WHAT DOES SEO MEAN AND DO I NEED IT?

SEO means Search Engine Optimisation, is the practice of keyword placement in different parts of your website’s content in order to improve your websites ranking on google search, for example:

  • URLs
  • Page titles
  • Content headings
  • Content body
  • Meta Descriptions
  • Image alt attributes.

Our websites are already optimised for search engines, however, SEO is something to review every 3/4 months if you want to see long-term results, especially with a high level of competition for the same keywords.

DO YOU PROVIDE HOSTING SERVICES?

Yes we do! We provide a standard website hosting for $9.99/month.

Will my website work on mobile devices?

Yes! A site that is not mobile responsive doesn’t stand a chance, with most people visiting websites while they’re on the go. All our websites are optimised for mobile users, ensuring you generate visits across all devices, screen types and resolutions.

How long does it take to build a website?

First, it’s important to understand that every website is different. Translating all of that from your head into a fully-working website takes some time.

We’ll provide you with some rough estimates of what it would take to build a standard business website:

1. Gauging your needs and creating a plan. (1-2 days)
2. Getting started on your website’s design. (2-5 days)
3. Main development phase. (15-20 days)
4. Final review. (1-2 days)

Will my website display on google search?

Yes! All our websites are optimised for search engines. We also add a full integration with Google Analytics, so that you can view detailed statistics about your website’s traffic.

What sort of training will I get with my WEBSITE?

​We will provide two hours of free training with each all inclusive web design project (additional hours are available at an hourly rate). In addition, the WordPress community is vast and there are a wide range of books, and online tutorials, available to help new users learn WordPress.

WHO OWNS THE WEBSITE FILES?

You own your files on your website 100%! Your domain and website files are always yours, and you have free access to them whenever you need them.

What are your payment terms?

Our payment terms for website projects are usually 50% prior to commencement and the final 50% payable on launch.

E-Commerce

You may still have some questions about our E-Commerce services, so here’s the FAQ.

WHAT CAN AN E-COMMERCE WEBSITE DO FOR ME?

Low Financial Cost
Forget about paying thousands of dollars to rent a physical store.

24/7 Potential Income
Online stores are always open for business. With your Facebook ads, you can attract someone at 11 p.m. or 4 a.m. in any part of the world. By being available at all hours, you can attract people who would normally pick up a product in stores, if the store were open.

Sell Internationally
Selling worldwide is a great feat as it helps you build your brand a lot faster, broadens your marketplace exponentially, and allows you to see profit long before your local competitors.

Able to process a high number of orders
In retail stores, long queues can deter people from shopping. With ecommerce, there’s no waiting time. A customer can place orders on his or her own schedule with no delays allowing you to accept a high number of orders.

WHAT DOES SEO MEAN AND DO I NEED IT?

SEO means Search Engine Optimisation, is the practice of keyword placement in different parts of your website’s content in order to improve your websites ranking on google search, for example:

  • URLs
  • Page titles
  • Content headings
  • Content body
  • Meta Descriptions
  • Image alt attributes.

Our websites are already optimised for search engines, however, SEO is something to review every 3/4 months if you want to see long-term results, especially with a high level of competition for the same keywords.

WHO OWNS THE WEBSITE FILES?

You own your files on your website 100%! Your domain and website files are always yours, and you have free access to them whenever you need them.

DO YOU PROVIDE HOSTING SERVICES?

Yes we do! We provide a standard website hosting for $9.99/month.

Will my online store work on mobile devices?

Yes! A site that is not mobile responsive doesn’t stand a chance, with most people visiting websites while they’re on the go. All our websites are optimised for mobile users, ensuring you generate visits across all devices, screen types and resolutions.

How long does it take to build a website?

First, it’s important to understand that every website is different. Translating all of that from your head into a fully-working website takes some time.

We’ll provide you with some rough estimates of what it would take to build a standard e-commerce website:

1. Gauging your needs and creating a plan. (1-2 days)
2. Getting started on your website’s design. (2-5 days)
3. Main development phase. (15-20 days)
4. Final review. (1-2 days)

Will my online store display on google?

Yes! All our websites are optimised for search engines. We also add a full integration with Google Analytics, so that you can view detailed statistics about your website’s traffic.

CAN I ADD MORE PAGES TO THE E-COMMERCE PACKAGES?

Not a problem, additional pages are available for $99, alternatively we can teach you how to add your own.

CAN I ADD MORE PRODUCTS TO THE E-COMMERCE PACKAGES?

Easy! We can customise a quote to suit your needs or will show you how to add them yourself.

What sort of training will I get with my online store?

​We will provide two hours of free training with each all inclusive web design project (additional hours are available at an hourly rate). In addition, the WordPress community is vast and there are a wide range of books, and online tutorials, available to help new users learn WordPress.

What are your payment terms?

Our payment terms for website projects are usually 50% prior to commencement and the final 50% payable on launch.

REDESIGN

You may still have some questions about our Redesign services, so here’s the FAQ.

DO I REALLY NEED A WEBSITE REDESIGN?

What’s wrong with your current site? What is broken? Are there significant, meaningful problems with the site that need to be addressed? If you can’t name those problems, you can probably stop here.

If you’re itching for a redesign just because your website feels “stale” or isn’t as flashy as some other site you visited, that’s probably not a good enough reason to start ripping pixels up. Improving the look and feel of a design is important — and can be a big part of a redesign — but shouldn’t be the only reason you’re re-doing your website.

How long does it take to redesign a website?

First, it’s important to understand that every redesign is different. 

We’ll provide you with some rough estimates of what it would take to redesign a standard business website:

1. Creating website report + Redesign plan. (1-2 days)
2. Redesign phase. (5-10 days)
3. Review and report. (1 day)

What can a website redesign do for me?

Increase Search Engine Rankings
Generation of valuable content constantly on your website helps to optimise your SEO points. The more keywords there are in the content on your website which are relevant to your business, the more your SEO points increase. This is an effective way to drive traffic to your website, allowing more potential customers to easily find you, which translates into more leads.

Increase User Experience
The more you optimise your website by making it user friendly, and efficient for your target audience to use, the more valuable your website is to your customers. Investing time and effort into redesigning your website will increase customer satisfaction which will generate more leads, and hence more sales.

Increase Social Shares
A good website that has important and relevant content for your target audience will interest more servers, and entice customers to browse through your webpage and share the content with their friends. This can be done on highly influential social media platforms like Facebook, Instagram and LinkedIn. The higher number of shares will lead to greater amounts of traffic to your webpage. 

What are your payment terms?

Our payment terms for website projects are usually 50% prior to commencement and the final 50% payable on launch.

SPEED OPTIMISATION

You may still have some questions about our Speed Optimisation services, so here’s the FAQ.

Why my website is loading slow?

This is our top 3 reasons for slow loading websites:

1. A large volume of unoptimised images is usually the most common reason behind website slowness. High-resolution images can consume lots of bandwidth while loading. Uploading larger sized images and then scaling them down can unnecessarily increase the size of your website – causing your website to load slowly.

2. JavaScript/jQuery implemented incorrectly. It takes time for jQuery & JavaScript to be loaded, interpreted and executed. So if you are using multiple API calls to render JavaScript/jQuery data, it can result in significant delay while loading the website.

3. Not making use of caching techninques. If you’re not caching, you’re missing out. It’s a technique that let’s you store frequently used data points in the ‘cached memory’. By implementing browser/HTTP caching and server-side caching, you are likely to experience a huge improvement in the performance of your website.

What can a speed optimisation do for me?

In general, a fast website streamlines the browsing process and gives your customers a better overall experience when viewing your site. A good user experience can encourage people to convert more easily. This may sound like something unbelievable, but consider this: would you bother buying something off an eCommerce website if it took you in exorable amount of time just to go from your shopping to the checkout page? Site performance and design does play a role in improving your conversion rate.
Big sites like Amazon have constantly evolved over the years to provide a better shopping experience for its customers and you should consider doing the same.

How can I test my website performance?

Easy, you can click here and try the brand-new service from Google that replicates it’s page speed service in online form.
It’s focus is not on displaying a visual of the response, but rather on giving recommendations on how to improve speed.

  • ON-PAGE SEO
  • LOCAL SEO
  • COPYWRITING

ON-PAGE SEO

You may still have some questions about our On-Page SEO services, so here’s the FAQ.

What is On-Page SEO?

On-Page SEO is the practice of keyword placement in different parts of your website’s content, including:

  • URLs
  • Page titles
  • Content headings
  • Content body
  • Meta Descriptions
  • Image alt attributes.

How do I know if I need SEO?

Open a private browsing window, and search in Google for the main keywords of your business. If you’re not appearing in the first page, probably you’re needing SEO.

How much does a On-Page SEO service cost?

There’s not one single answer to this question. This service is quoted based on the needs of each individual project.
The average on-page SEO service cost ranges from $299 to $899.

Factors that may impact the overall budget:

  • Targeted relevant keywords.
  • Website’s history.
  • Speed of results.
  • Level of competition.
  • Overall goals.

Why is On-Page SEO important?

The structure of your site and your on-page optimisation is a critical first step. 
Every business, established or not, needs to invest in SEO services in order to optimise their website and to boost organic traffic flow from the leading search engines. Also, it has the potential to reduce the overall digital marketing costs.
As you suppose to get increased traffic and visibility to your site with SEO efforts, it may help reduce the amount of investment in paid marketing campaigns.

Which is better, SEO or Google Ads?

With the right budget, you should be doing both strategically because they both help each other.

Google Ads allows you to jump to page 1 right away, is a quick method of getting targeted traffic to your site but you must pay for every click.
SEO can be more economical for long-term website traffic and business growth, but you need to invest before you get the traffic.

Do certain companies need SEO more?

Yes! Mainly B2C companies who need to make lots of individual, point-in-time sales like plumbers, roofers, real estate agents, barbers, etc.

Where should small business owners begin?

Hire our SEO experts to do a keyword research report to discover the demand in your area. If you are already running a Google Ads campaign, you can try to use their keyword planner tool to see some estimates yourself.

LOCAL SEO

You may still have some questions about our Local SEO services, so here’s the FAQ.

What is Local SEO?

Local SEO is the practice of making your online store more visible in the local search engine results. When people search for products that you sell, you want to rank as highly as possible so you get more organic traffic.

How do I know if I need local SEO?

Open your web browser, and search in Google for the main keywords of your business. If you’re seeing google maps in the first results then you’re needing Local SEO.

How much does LOCAL SEO service cost?

There’s not one single answer to this question. This service is quoted based on the needs of each individual project.
The average Local SEO service cost ranges from $299 to $899.

Factors that may impact the overall budget:

  • Targeted relevant keywords.
  • Business Location.
  • Speed of results.
  • Level of competition.
  • Overall goals.

Why is Local SEO important?

Every business, established or not, needs to invest in SEO services in order to optimise their website and to boost organic traffic flow from the leading search engines. Also, it has the potential to reduce the overall digital marketing costs. As you suppose to get increased traffic and visibility to your site with SEO efforts, it may help reduce the amount of investment in paid marketing campaigns.

Which is better, SEO or Google Ads?

With the right budget, you should be doing both strategically because they both help each other.

Google Ads allows you to jump to page 1 right away, is a quick method of getting targeted traffic to your site but you must pay for every click.
SEO can be more economical for long-term website traffic and business growth, but you need to invest before you get the traffic.

Do certain companies need Local SEO more?

Yes! Mainly small B2C companies who need to create a local audience for searches like: plumbers in Brisbane, Gold Coast roofers, real estate agents in Sydney, barbers in Cairns, etc.

Where should small business owners begin?

Hire our SEO experts to do a keyword research report to discover the demand in your area. If you are already running a Google Ads campaign, you can try to use their keyword planner tool to see some estimates yourself.

COPYWRITING

You may still have some questions about our Copywriting services, so here’s the FAQ.

WHAT DOES A Copywriter DO?

From interacting with customers to enhancing your brand, our copywriter will be able to understand your business and its goals, and communicate with your audience in a way that engages them to take expected actions.

WHY is Copywriting important?

It’s essential because it drives profitability, and achieves your business’ goals by convincing your target audience that what you’re offering will solve their need and offer them value.

Will I own copywriter to the work you do for me?

Absolutely! You own all rights for the copy we’ve written revert to you.

How much does a Copywriting service cost?

There’s not one single answer to this question. Our copywriting service is quoted based on the needs of each individual project.
The average service cost ranges from $30 to $60 per hour.

Factors that consistently impact the overall budget:

  • Target market.
  • Level of competition.
  • Overall goals.

How long will it take to write my copy?

It depends on the scope and complexity of the project; what information you can provide and how quickly you can provide it. Usually, we can handle shorter pieces within 1-72 hours. Larger projects may require in-depth research and will take longer.

Are there really unlimited revisions? Does it cost extra?

If you don’t like the first draft, you can ask for multiple revisions at no extra charge, until you’re satisfied.

I have a very little budget, can you help?

We can but may not be the way you want. If you have a limited budget, then we will try our best to provide you with the best price. But remember, we are a digital studio, if we work for free, then our bills are not going to be paid. If you have already drafted your own copy, that will help to your budget.

What's the difference between copywriting and content writing?

They are the same. Web designers often use the term “content writing” or “content creation” to mean writing website pages, online advertisements or blog posts.

What are your payment terms?

Our payment terms are usually 50% prior to commencement and the final 50% payable on completion.

  • SOCIAL MEDIA

SOCIAL MEDIA

You may still have some questions about our Social Media services, so here’s the FAQ.

WHY SOCIAL MEDIA IS IMPORTANT?

It is important to use social media platforms, where most users spend a larger part of their time, so that you can reach out to your target audience at a more effective rate.

These social media channels help you attract the right customers with the right information at the right time and help you showcase your product or brand to potential customers at the right times. 

How much should I be spending on social media marketing?

It is difficult to give exact numbers in social media marketing budgets, but some platforms have some limitations. For example, your daily cost of advertising on Facebook is at least $10. Obviously, spending more money can usually bring you more results, but spending a little money can go a long way. We recommend starting with a lower budget, and then testing ads to find the best ad for your brand.

How often should I post IN SOCIAL MEDIA?

We don’t have a single answer to this question. At least twice a week in most cases.

What's the difference between an ad and a post on social?

A post is what you share on social media, and your followers can see it organically. Advertising is a paid information that can target audiences other than your followers based on demographics and interests. Since most social media algorithms limit the number of followers who can see your business content organically, we recommend promoting important or relevant posts to ensure that more people see them. Another important indicator of positions that should be promoted is good organizational performance. If you do well on your own, putting money behind will increase its influence.

How much does a Social Media service cost?

There’s not one single answer to this question. Our social media service is quoted based on the needs of each individual project.
The average service cost ranges from $400 to more than $1.000.

Factors that consistently impact the overall budget:

  • Type of content.
  • Level of competition.
  • Level of design.
  • Overall goals.

CONTACT US

LET'S TALK

Contact the Studio Quatro team to kick-start your digital dreams today!

Fill out the form and we will get in touch as soon as possible.

LET'S DISCUSS YOUR PROJECT

DESIGN& DEVELOPMENT

WEBSITE AUDIT

Contact the Studio Quatro team to kick-start your digital dreams today!

Fill out the form and we will get in touch as soon as possible.

WEBSITE AUDIT REQUEST FORM

SEARCH ENGINEOPTIMISATION

SEO AUDIT

Contact the Studio Quatro team to kick-start your digital dreams today!

Fill out the form and we will get in touch as soon as possible.

SEO AUDIT REQUEST FORM

AUDIENCE& ENGAGEMENT

SOCIAL MEDIA AUDIT

Contact the Studio Quatro team to kick-start your digital dreams today!

Fill out the form and we will get in touch as soon as possible.

SOCIAL MEDIA AUDIT REQUEST FORM

ATRACT, ENGAGE& CONVERT

MARKETING CONSULTING

Contact the Studio Quatro team to kick-start your digital dreams today!

Fill out the form and we will get in touch as soon as possible.

MARKETING CONSULTING FORM

CONTACTUS

LET'S TALK

Contact the Studio Quatro team to kick-start your digital dreams today!

Fill out the form and we will get in touch as soon as possible.

LET'S DISCUSS YOUR PROJECT

YOUR REQUESTHAS BEEN SENT

WE'RE ON IT

You will receive a confirmation email within a few minutes, please check your Spam folder just in case the confirmation email got delivered there.

If so, select the confirmation message and click Not Spam, which will allow future messages to get through.